Terms & Conditions

Welcome to WebGremlin.ai! We're excited to have you here. Before you dive into our services, please take a moment to read our Terms of Service. These terms outline your rights and responsibilities while using our website analysis tool, operated by Gremlins Labs Ltd.

1. Acceptance of Terms

By accessing or using our service, you agree to these Terms of Service. If you don't agree with any part of these terms, please refrain from using our services.

2. Age Requirement

To use our services, you must be at least 18 years old. If you're not, please find a parent or guardian to help you out!

3. Services Offered

WebGremlin.ai provides a range of services including:

• UX Analysis: Understanding user experience to enhance website usability.
• SEO Analysis: Evaluating your website's search engine optimization to boost visibility.
• Comprehensive Website Analysis: A thorough review of your site's performance and functionality.
• Improvement Recommendations: Tailored suggestions to help you enhance your site.
• AI Solutions: Leveraging AI technology to optimize your online presence.
• Competitor Analysis: Insights into your competitors to help you stay ahead.

4. Payment Methods

We accept various payment options, including:

• Credit Card
• PayPal
• Apple Pay
• Google Pay

5. Account Termination

We value a respectful and safe community. Accounts may be terminated for the following reasons:

• Non-payment
• Violation of these terms
• Engaging in prohibited activities
• At the discretion of Gremlins Labs Ltd., with prior notice

6. Prohibited Activities

To keep our platform safe and enjoyable for everyone, please refrain from:

• Misusing our service (e.g., spamming, scraping)
• Attempting to reverse-engineer our AI
• Using the tool for illegal purposes
• Reselling reports without permission

7. Intellectual Property

The AI algorithms, report templates, website content, and branding are all owned by Gremlins Labs Ltd. You retain ownership of your website data, but by using our service, you grant us a non-exclusive license to analyze that data for generating reports.

8. Liability Limitations

While we strive to provide accurate and helpful insights, Gremlins Labs Ltd. is not liable for any indirect damages, loss of profits, or inaccuracies in analysis beyond the subscription fee you paid.

9. Dispute Resolution

If any disputes arise, we encourage resolving them through mediation or arbitration before resorting to legal action, unless required by law.

10. Governing Law

These terms are governed by EU law and specifically Bulgarian law.

11. User Data Handling

We collect data (name, email, website URL) to deliver our services and for marketing purposes. Rest assured, we store this data securely and only share it with necessary third parties (like payment processors).

12. Service Modifications

We may modify or discontinue features with reasonable notice to our users. We're always looking to improve our services!

13. Refund Policy

For information on refunds, please visit our Refund Policy page.

14. User Content Rights

When you use our service, you allow us to analyze your website data for the purpose of generating reports. Your data remains yours, but we need this license to provide our services effectively.

15. API Usage Terms

Currently, we do not provide an API for our services.

16. Third-Party Service Integrations

We work with trusted third-party services like Paddle, Stripe, Google Gemini, OpenAI ChatGPT, Simple Analytics, Google Analytics, Supabase, Posthog, and more to enhance your experience.

Thank you for choosing WebGremlin.ai! We're thrilled to support you on your journey to website success. If you have any questions or concerns, feel free to reach out to us. Happy analyzing!