Privacy Policy

Welcome to Web Gremlin, operated by Gremlins Labs Ltd. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our website, https://webgremlin.ai/.

What Information We Collect

When you interact with us, we may collect the following types of information:

• Personal Information: This includes your name, email address, and website URL.
• Usage Data: We gather information about how you use our services, including reports generated through our tools.

How We Collect Your Information:

• User Input: When you sign up, make payments, or use our tools, you provide us with data directly.
• Cookies: We use cookies to gather analytics data and enhance your experience on our site.

How We Use Your Information

Your information helps us to:

• Provide Services: We use your data to generate analysis reports and improve our tools.
• Improve Our Offerings: Your feedback and usage patterns help us enhance our services.
• Marketing Communications: With your consent, we may send you marketing emails to keep you updated.

Sharing Your Information

We respect your data and share it only when necessary. We work with trusted third-party services, including:

• Payment Processors: Paddle and Stripe handle your payment information securely.
• Analytics and AI Tools: We utilize Google Gemini, OpenAI ChatGPT, Simple Analytics, Google Analytics, Supabase, Posthog, and others to analyze usage and improve our services.

Data Storage and Retention

Your data is stored on EU-based servers. We retain your account data while your account is active and will delete it one year after account closure. Analytics data is kept for up to two years.

Keeping Your Data Secure

We take your security seriously. Here's how we protect your information:

• Encryption: We use SSL/TLS encryption to safeguard your data during transmission.
• Access Controls: Only authorized personnel have access to your data.
• Regular Audits: We conduct audits to ensure our security measures are effective.

Your Rights

As a user, you have the following rights under GDPR:

• Access: You can request to see the data we hold about you.
• Rectification: You can ask us to correct any inaccuracies in your data.
• Deletion: You can request the deletion of your data.
• Restrict Processing: You can limit how we use your data.
• Objection: You can object to us using your data for marketing purposes.
• Opt-Out: You can opt-out of marketing communications at any time.

Cookies

We use cookies for functionality and analytics. For more details on our cookie usage, please see our Cookie Policy.

International Data Transfers

Some of your data may be transferred outside the EU to payment processors in the US. We ensure that these transfers comply with applicable laws, such as the Privacy Shield or Standard Contractual Clauses (SCCs).

Children's Privacy

Web Gremlin is not intended for users under 18 years of age. We do not knowingly collect data from children.

Breach Notification Process

In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by GDPR.

Marketing Preferences

We respect your preferences. If you choose to receive marketing emails, you can opt-in and can easily unsubscribe using the link provided in every message.

Data Anonymization

To protect your privacy, we anonymize IP addresses for analytics and use aggregated data for usage statistics.

Privacy Shield Compliance

Currently, our privacy shield compliance status is N/A.

Changes to This Notice

We may update this notice from time to time, and we'll make sure to keep you informed about any significant changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us at info@webgremlin.ai. We're here to help!

Thank you for trusting Web Gremlin with your data. We're committed to keeping it safe and secure!