Refund Policy

We understand that sometimes things don't go as planned, and we want to make sure you feel comfortable with your purchase. Here's our refund policy, laid out clearly for you:

1. Refund Window

You have 14 days from the purchase date to request a refund. We believe this gives you enough time to explore our service and see if it's the right fit for you.

2. Accepted Payment Methods

We accept payments through Credit/Debit Cards and PayPal, making it easy for you to choose what works best for you.

3. Processing Time

Once your refund request is approved, please allow 5-10 business days for the funds to return to your original payment method.

4. Special Conditions

• One-Time Report: If you've purchased a one-time report for $19, you can get a full refund if you request it within 14 days and haven't used it.
• Monthly Subscription: For our monthly subscription at $59, if you decide to cancel mid-cycle, we'll provide a prorated refund based on the remaining days.

5. Non-Refundable Items

There are a few things we can't refund:

• Usage of our Free Tier.
• Partial months after a cancellation notice.

6. How to Request a Refund

To kick off the refund process, just send us an email with your order confirmation number. We'll take it from there!

7. Special Provisions

If you've used the service extensively before requesting a refund, we may need to review the situation. We want to ensure fairness for all our users.

8. International Refund Policy

If you're outside the EU, our refund policy remains the same, unless your local laws state otherwise.

9. Digital Products

• Refunds: Available within 14 days for digital products.
• Shipping Costs: Not applicable since we offer digital products.
• Damaged Items/Gift Returns/Seasonal Items: Not applicable as we don't deal with physical products.

We're here to help, so if you have any questions or need assistance, don't hesitate to reach out. Your satisfaction is our priority!

For any questions about our refund policy, please contact us at info@webgremlin.ai